Tesco’s online condom cock-up causes chaos
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The INQ
"THE INQ HAS ALREADY found Tesco’s broadband to be ‘bottom’ for quality, now the supermarket giant is associated with another area of anatomy after its marketing department thought it would be a good idea to add a pack of 12 condoms to a couple’s online shopping Favourites list – without mentioning that it was a promotion.When Lynn Newby found this item whilst shopping online she immediately presumed that her long-term boyfriend was having an illicit affair. As well she might.
It wasn’t until the matter was investigated and a letter of apology was sent by Chief Executive Sir Terry Leahy along with a cheque for £100, that Newby could begin believing her partner.
Sir Terry assured Miss Newby that this problem would be erected – er, corrected – by giving the bright sparks in the marketing department further training “as a matter of urgency”."
